Dr. Megan Tschannen-Moran is the Wakefield Distinguished Associate Professor in the College of William and Mary School of Education. She is the area coordinator of the Educational Policy, Planning, and Leadership program, preparing prospective school leaders for K-12 building-level and central office positions. Her primary research interest focuses on relationships of trust in school settings and how these are related to important outcomes such as school climate, the collective efficacy beliefs of a school faculty, organizational citizenship, and student achievement. She has published more than 35 scholarly articles and book chapters in highly regarded journals such as the Education Administration Quarterly, the Journal of Educational Administration, and Teachers College Record. Her book Trust Matters: Leadership for Successful Schools (2004, Jossey-Bass) reports the experience of three principals and the consequences of their successes and failures to build trust. Her next book, Evocative Coaching: Transforming Schools One Conversation at a Time (2010, Jossey-Bass), co-authored with her husband Bob who is a business and life coach, is due to be released next spring. Prior to earning her doctorate at The Ohio State University in 1998, she was the founder and principal of The Good News Educational Workshop, a non-public school serving students in a primarily low-income and minority neighborhood on the northside of Chicago from 1979 to 1993.