education
- W&M graduate coursework in curriculum design, needs of non-traditional students,
distance learning, use of technology in academic settings, organization and
governance, and research methods (1997 - 2000)
- attended EDUCAUSE Leadership Institute (2003)
professional associations
W&M web team awards
college service (current)
- President's Communications Group
- Communications Subcommittee of the Planning Steering Committee
- W&M Web Advisory Committee (co-chair)
- College Communications Council (ex officio)
- Technology Initiatives Steering Committee (ex officio)
- College Women's Network (web and list manager)
college service (past)
- W&M Web Redesign Advisory Committee (chair)
- re.web Project Team (chair)
- HR Restructuring Communication Design Team (member)
- W&M Alumni Association Staff Service Award 2007
- A&S Web Workgroup (member)
- AlcoholEdu Implementation (committee member)
- Women in IT (facilitator)
- W&M Web Assessment Group (member)
conference presentations and publications
work teams
- attended International Conference on Work Teams conference (1999)
- conducted work place teams training at W&M (2000)
project management
- conducted project management training for IT (1999)
- presented pre-conference tutorial at SIGUCCS on IT project teams (2001 and
2002)
customer service
- conducted customer service training for IT student employees (1999)
- conducted customer service workshops for W&M departments (2000)
areas of interest and expertise
- leadership
- communication and marketing
- web technology
- strategic planning
- business process reengineering
- compensation management
- employee relations
- organizational development
- technology training
